FAQ

To continue with coverage under the CPA plan, you must meet the following definitions:

CERTIFIED MEMBER: a current CPA Canada member in good standing who holds a legacy Certified General Accountant designation (excludes any certified or honorary Certified Members).

RETIRED MEMBER: a member who holds a legacy Certified General Accountant designation who has terminated his active membership with either CPA Canada or CGA Canada, and who is classified by CPA Canada as a retired member in good standing.

EMPLOYEE: an employee or a partner (neither of whom holds a legacy Certified General Accountant designation) who is employed in Canada on a regular full-time basis by an Employer as defined below, or a former employee of a provincial or national CGA Canada office who is currently a full-time employee of a provincial or national accounting body which represents CPA Canada membership.

EMPLOYER: a practicing accounting firm located in Canada with at least one individual with a legacy Certified General Accountant designation acting as a public practitioner.

SPOUSE: a legal or common-law spouse of the Member.

Legal spouse is a person who is legally married to and cohabiting with the Member, provided there is no formal or informal agreement of separation in effect. 
Common-law spouse is a person who has been cohabiting in a marriage-like relationship with the Member for a period of at least 12 consecutive months. 
• If the insured Member dies, an insured Spouse may continue his/her Term Life insurance that is in force at the time of the Member’s death.

Spouses must continue to meet the policy definition for spouse.

The only exclusion is suicide occurring within two years of the effective date of your insurance. Also, please be aware that if you are entitled to the Daycare, Education, Repatriation, Retraining or Rehabilitation Benefits for Term Life Insurance or AD&D Insurance under this policy or any other policy issued by iA Financial Group, the company’s total liability will be limited to the lesser of the actual expense incurred and the maximum benefit provided.

Coverage terminates on the earliest of the following dates:

• the November 1 following the date you reach age 75;
• the end of the month in which your written request to cancel your insurance is received;
• with regard to your spouse's Term Life Insurance, the earliest of the above or the end of the policy year following the date they reach age 75, or the end of the month in which they no longer qualify as a "spouse".

We want your claims process to be as hassle-free as possible. If you need to file a claim, please call our toll-free Client Customer Service line on 1-800-266-5667. A claims specialist will walk you through the necessary steps. 

Please complete the Name and/or Address Change Form and submit it to our office.

If you are changing your name, we will issue you a new Insurance Certificate.

Spouse means the legal spouse of an eligible members, providing there is no separation in effect, or an individual who has been residing in a marriage-like relationship with the members for a period of at least 12 consecutive months.

Please note that non-smoker rates apply to individuals who, at the time of application, have not used tobacco, nicotine, or cannabis mixed with tobacco in any form whatsoever within the last 12 months. If you met this criteria please complete the Request for Non-Smoker Rates Form and submit it to our office.

For products where a beneficiary designation is applicable, the beneficiary designation may be changed at any time by written instruction, unless the beneficiary has been irrevocably appointed.

Please note that in Quebec, if you make your spouse (excluding common-law spouse) your beneficiary that designation is irrevocable, unless you have specified otherwise.

To make a change you will need to complete the Beneficiary Designation Form.

Term Life Coverage

Members can name any person as their beneficiary. Members are the beneficiary for spousal benefits unless the spouse names a different beneficiary.

Dependent Child Term Life Coverage or Dependent Child Critical Illness Coverage

The member is the beneficiary of the child’s coverage.

Critical Illness Coverage

There is no beneficiary allocation, the insured person will be the recipient of any payable benefit.

Accidental Death and Dismemberment Coverage

Members can name any person as their beneficiary.

For products where a beneficiary designation is applicable, the beneficiary designation may be changed at any time by written instruction, unless the beneficiary has been irrevocably appointed. Please note that in Quebec, if you make your spouse (excluding common-law spouse) your beneficiary that designation is irrevocable, unless you have specified otherwise.

Please complete the Pre-Authorized Debit (PAD) Agreement Form  and submit it to our office. Payment method changes will take effect on the next billing date following the date we receive your request.